Return & Refund

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Your Order Cancellation Rights

Please contact us as soon as possible at info@myjewelrysupply.com if you willing to cancel the order. We ship using the 3rd party. We will have to contact them to cancel the order. We will try our best but the cancellation will not be guaranteed.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

Within 30 days after the goods were delivered.

The Goods are not used or damaged

The following Goods cannot be returned:

The supply of Goods made to Your specifications or clearly personalized.

Only regular priced and on sales Goods may be refunded.
Unfortunately, Goods on clearance cannot be refunded.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Return accepted within 30 days after you receive the products. Buyer
will be respond for return shipping. The refund will be back to your
original payment. Please ship unused products to the following address
for refund.

My Jewelry Supply

PO Box 11

Leominster, MA 01453USA

**For faster refund, please inform us after the package was delivered because we are not frequently check the PO BOX.

We cannot be held responsible for Goods damaged or lost in return
shipment. Therefore, We recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.